Embrace Design BV (“Embrace Design BV”, “Embrace Design”, “embracedesign.nl”, “we”, “our”, “us”), located at Reelaan 26 3735 KL Bosch en Duin (Netherlands), cares a lot about your privacy. We are responsible for the processing of personal data as shown in this privacy statement. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
Embrace Design BV
3735 KL Bosch and Duin
About the data processing
Below you can read how we process your data, where we save it, which security techniques we use and for whom the data is transparent.
Web store software
Our webshop has been developed with software from WooCommerce, we have chosen FOXXL for our web hosting: https://www.foxxl.hosting/. Personal data that you make available to us for the benefit of our services will be shared with this party.
FOXXL (https://www.foxxl.hosting/) has access to your data to provide us (technical) support, they will never use your data for any other purpose.
FOXXL (https://www.foxxl.hosting/) is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.
We purchase web hosting and e-mail services from FOXXL. FOXXL processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. FOXXL has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. FOXXL is obliged to observe secrecy on the basis of the agreement.
E-mail and mailing lists
We use the services of FOXXL (https://www.foxxl.hosting/) for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. FOXXL (https://www.foxxl.hosting/) has no access to our mailbox and we treat all our e-mail traffic confidentially.
We use the Mollie platform to process payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data longer than permitted by the legal terms. Credit card details are encrypted and are not visible to employees of Embrace Design BV.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Personal data that we process
Embrace Design BV processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the personal data that we process:
– First and last name
– Date of birth
– Address data
– Phone number
– E-mail address
– Other personal data that you actively provide, for example by creating a profile on this website, by filling in the contact form on our website, in correspondence and by telephone.
– Location data
– Information about your activities on our website
– Information about your surfing behavior across different websites (for example because this company is part of an advertising network)
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via [email protected] and we will delete this information.
For what purpose and on what basis we process personal data
General purpose of the processing
For example, we use your data for the benefit of our services. This means that the purpose of the processing is then directly related to the order you provide. We use your data. If you share information with us and we use this information to contact you at a later time – other than at your request – we will ask you explicitly for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all kept confidential on the basis of the agreement between them and us or a legal obligation.
Embrace Design BV processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and / or advertising brochure
– To be able to call or e-mail you if this is necessary to be able to perform our services
– To inform you about changes to our services and products
– To offer you the opportunity to create an account
– To deliver goods and services to you
– Embrace Design BV analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
– Embrace Design BV also processes personal data if we are legally obliged to do so, such as information that we need in connection with government tax or criminal investigations.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (for example your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigations
In some cases, Embrace Design BV can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees of Embrace Design BV no longer have access to your customer profile and documents that we have produced as a result of your order.
Cookies, or similar techniques, that we use
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a forgetting request we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data to the e-mail address known to us.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to us. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you by another party. You can submit a request to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of Embrace Design BV. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact us.
How we protect personal data
Embrace Design BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via [email protected]